Last updated: November 2025
Peacock Hill Consulting powered by IMA Worldwide (“we,” “our,” or “us”) is committed to protecting your privacy and the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our website, participate in our programs, or engage with our training, certification, and consulting services.
By using our site or submitting your information, you agree to this Privacy Policy.
1. Information We Collect
We collect personal information directly from you and automatically through your interactions with our website and services. This may include:
Name, email address, phone number, company name, and job title
Payment and billing details (when applicable)
Information about your participation in courses, certifications, or assessments
Device, browser, and usage data from cookies, analytics tools, and forms
You may choose not to provide certain information, but this may limit our ability to provide specific services.
2. How We Use Personal Information
We use personal information to:
Deliver and manage our training, consulting, and certification services
Communicate with you about programs, updates, and events
Process payments, licensing, and access to materials
Improve our content, tools, and digital platforms
Meet legal, regulatory, or contractual obligations
We collect and use personal information lawfully and fairly. When we collect your information, we explain why it is needed and how it will be used. We only use or disclose it for the purpose described or a directly related purpose that you would reasonably expect.
3. Direct Marketing and Communications
We may use your contact details to send you updates about AIM training, certification, events, and resources that may be relevant to your role.
We only send these communications with your consent or where otherwise permitted by law. Every marketing email we send includes a clear unsubscribe option that takes effect within five business days. You can also opt out at any time by emailing unsubscribe@imaworldwide.com.
4. Cookies and Analytics
Our website uses cookies and analytics technologies to improve user experience and measure engagement. Cookies may collect your IP address, browser type, and session details.
By continuing to use our site, you consent to our use of cookies as described in this Privacy Policy. Australian visitors can learn more about cookie use and opt-out choices through browser settings or by contacting us.
5. Information Sharing and Disclosure
We may share personal information with:
Service providers assisting with hosting, marketing, analytics, or payment processing
Affiliates, partners, or resellers that help deliver training and support
Regulatory bodies when required by law
We require these recipients to protect your personal information and use it only for the agreed purposes.
6. Cross-Border Disclosure
Your personal information may be disclosed to recipients in other countries where we operate or engage service providers, including the United States, the United Kingdom, and other jurisdictions.
Before doing so, we take reasonable steps to ensure those recipients comply with applicable data protection standards, including the Australian Privacy Principles (APPs) where relevant.
7. Data Retention and Security
We retain personal information for as long as necessary to fulfil the purposes described in this Policy, comply with legal obligations, or resolve disputes.
We use secure servers, restricted access, and encryption technologies where appropriate to protect personal information from unauthorized access, misuse, or disclosure.
8. Access and Correction
You may request access to or correction of your personal information at any time. We will respond within a reasonable period, typically within 30 days.
To make a request, email info@imaworldwide.com with the subject line “Privacy Request.” We may need to verify your identity before providing access or making corrections.
9. For Individuals in Australia
If you are located in Australia, we handle your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Collection and Use: We collect personal information lawfully and fairly and use it only for the purposes described or a related purpose you would reasonably expect.
Direct Marketing (APP 7): We send marketing communications only with your consent and include a clear unsubscribe option.
Cross-Border Disclosure (APP 8): Where personal information is transferred outside Australia, we take reasonable steps to ensure the overseas recipient does not breach the APPs.
Access and Correction (APPs 12–13): You can access or correct your information by contacting us.
For individuals in Australia, privacy enquiries and complaints can also be directed to info@imaworldwide.com and will be managed in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
10. Children’s Privacy
Our services are intended for adult learners and professionals. We do not knowingly collect personal information from anyone under 16 years of age.
11. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. We encourage you to read their privacy statements.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. The revised version will be posted on this page with the updated date.
13. Contact Us
For questions, requests, or complaints regarding this Privacy Policy, please contact:
Privacy Officer
IMA Worldwide
Email: info@imaworldwide.com